Term & Conditions

• Liability

The prices are subject to amendment should the transporters/ hoteliers amend their rates rates prior to commencement of the tour.

• Refund

No refunds or exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour prices but not utilized by the tour member.

• Travel Documents

It is the tour member’s responsibility to ensure that they have valid passports and visas, where necessary.

• Respomsibility

Traveler’s responsibility to ensure that the information printed on flight tickets, train tickets and other similar documents is correct as requested. The detailed program and scheduled flights are subject to changes by airlines without prior notice and in accordance with the weather conditons and daily operation of flights. Conse quently, the itinerary concerned might be adjusted. If this occurs, A Travel Mate will do all in its power to assist partipants in boarding flights or finding alternative arrangements. Note however that it is done as a courtesy to participants and A Travel Mate can not be help reponsible for denied boarding, nor for additional costs occurred.

• Policy Regarding Amendments/Cancellation/No Show

– An amendment fee of US$ 30 per person will be applied every time a confirmed booking requires amendments. Any arising costs shall be borne by travelers.

– As a general rule, unless otherwise stated, our policy is that all cancellation must be informed in writing either by email or tax.

– Cancellations will be subject to the following charges.

– More than 30 days prior to trip departure. No charge, however tour deposit is non-refundable.